Farheen Saqib's Review

My father has been receiving treatment from this hospital for the last 8 to 9 years, and we have always been very satisfied with the hospital and the doctors. My father lives in Sahiwal, and I live in the UK. Because of this, it becomes difficult for me to arrange his medicines every month. There is one of your employees at the pharmacy named Asad. For the last two months, he has been taking money from me but not sending the medicines. This has happened three times. Because of the medicines not being delivered on time, my father’s kidneys and health have been seriously damaged. I have all the proof, including screenshots, which I can send to you. I hope you will respond to this matter. If I do not receive a reply, I will have no choice but to take action myself.

I has a great experience, I cannot speak highly enough of Dr. Arozia. As an endocrinologist, she is not only incredibly knowledgeable and thorough, but also kind, patient, and compassionate. From the very first appointment, she took the time to truly listen to my concerns, explain everything in a clear and understandable way, and make sure I felt comfortable with my treatment plan.

We visited Hospital Emergency for Injection and surprised to see the Invoice at the time of discharge after around 30-40 minutes stay there. Thanks to hospital admin that we were not charged electricity charges and sweepers services. For same medication we were charged PKR 1000 last week at National Hospital few miles away. But here we were charged straight 3600 for services and few others totalling 4000 PKR that were not charged at National hospital. Though I don't like National Hospital personally, due to over charging but IMC has beat them.

I recently had an emergency visit to IMC Hospital for a bout of diarrhea—and unfortunately, the experience was deeply distressing. I explicitly informed the attending physician that antibiotics do not suit me. However, the same antibiotic was administered nonetheless, with the justification that there were “no apparent signs” of a reaction—despite my clear statement. After the IV finished, I experienced uncontrollable shivering and a dangerously high pulse that persisted for around 30 minutes. Initially, the doctor attributed my symptoms to fever, but only later recognized that it was an adverse reaction and administered an antidote. The delayed recognition of the reaction suggests a lack of attentiveness in the emergency department—especially concerning when a patient has already flagged a known contra-indication. I felt that at least one experienced doctor should be consistently available in the emergency room to promptly identify and address such reactions.