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Asfar Javaid's Review

2 months ago

Review for Umer Hospital, Johar Town Branch I had a very disappointing and frustrating experience at Umer Hospital, Johar Town branch. The service is extremely poor, and the staff is careless and negligent. It felt like no one was genuinely concerned about the patients’ well-being. The staff appeared inexperienced, untrained, and were often rude in their communication. Shockingly, during treatment, they caused injury to the patient and casually responded with, "It happens, it's normal." Such a careless attitude is completely unacceptable in a healthcare setting. From the management side, there was no proper explanation or support. When questioned about the long waiting times, they simply said that there are too many patients—but why are there so few doctors available then? It makes no sense, especially when patients are in serious need of care. If you're thinking about admitting a patient here, don’t take a room—because once admitted, there are no doctors available to actually attend to the patient. On weekends, the situation becomes even worse, as most of the staff take two days off (Saturday and Sunday), and the hospital is practically non-functional. Their policies and operational system lack credibility. They are clearly not equipped to handle patient care properly, and trusting them could cost you more than just money—it could cost someone's health. In short, it felt more like paying to stay at a hotel, not a hospital. I regret choosing this place and strongly advise others to think twice before trusting Umer Hospital with the care of your loved ones.

About Omar Hospital & Cardiac Centre Johar Town Branch

Omar Hospital & Cardiac Centre Johar Town Branch

Plot No. 393-396 & 423-426, Block D II Block D 2 Phase 1 Johar Town, Lahore, 54000, Pakistan

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Other Reviews

Nisa Faisal

2 months ago

Outstanding communication from the front desk to the doctor. I appreciate the thoroughness of the examination. Dr. Asif Islam took the time to explain everything in detail. I felt comfortable asking questions and discussing my concerns. Overall had a great experience during every visit.

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Ahsan iqbal

8 months ago

As compare to their's original branch of Jail Road this was neat and clean. More purposefully designed and built. When we talked about charges and dues yes they are very high as compare to any other hospital. But this is private hospital and doctors here are like contractors they are referring the customers to hospital and hospital will charge you on their behalf and then charge the doctor separately as per their contract. So you go there only if you have already fixed the amount with your doctor no hidden charges from hospital then it will be beneficial (e.g. baby delivery or surgery etc.) otherwise they will treat you as cash cow which they will milked to the bones. Overall nursing staff was good as compare to jail Road branch.

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Muhammad Abdullah Ashraf

3 weeks ago

Omer Hospital provides truly exceptional care; the cardiac team is highly skilled and professional. The nursing staff was incredibly attentive and offered compassionate support throughout my recovery. A clean, modern facility ensuring patient comfort and successful treatment outcomes.

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Iqra Wahab

2 weeks ago

Their Peads emergency is good but i suggest there should be senior pediatrician available at all times and patient/attendants should be asked if they need senior advice its available and they can have it at the same time instead of visiting later in OPD.

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4.9
500+ happy customers
15+ years experience